One of my users reported issue with normal.dot template issue when closing Word 2010.
Each time user tries to close the document in MS Word 2010 he gets the following error message:
"This file is in use by another application or user. (C:\Users.....\Normal.dotm)". Followed by a prompt to save a new template version of Normal.dotm.
To fix this here's what you can do..
Here's how to configure Citrix v6.5 Pre-Launch or Instant App Access.
Login to your XenApp server and open Citrix AppCenter.
In Applications view right click on the application that you want to configure for pre-launch and select Other Tasks - Create pre-launch application.
You will notice that a new application will be created as in the picture below:
Have in mind that Application settings for Pre-Launch application are just copied from the Published Application. So, if you change anything for the Published application, you will also have to change this for the Pre-Launch application or just re-create Pre-Launch application.
To make sure this is working, try to login with test user and once you login to Web Interface server, you should automatically see a newly created session for Pre-Launch application.
Some of our portable users experienced IP Address conflict when resuming their machines from sleep mode.
An IP address conflict occurs when two computers on a LAN (local area network) or the Internet have been assigned the same IP address. IP conflicts usually render either one or both of computers unusable for network operations.
To avoid this situation you can extend the lease for the Scope or use a DHCP reservations.
If above suggested is not acceptible for you, there is also another way to fix DHCP address conflicts by creating a simple batch file that will renew IP address automatically in the case of IP conflict.
Our Citrix users reported the following issues during the published application start:
The User Profile Service service failed the logon.
User profile cannot be loaded.
When I tried to login to the server using RDP I got the similar message:
Your user profile was not loaded correctly!
You have been logged on with the default profile for the system. Please see the event log for details or contact your administrator.