Citrix

Error number 2320 - Citrix Receiver Configuration Manager: No value could be found for (Allow Hotkey)

Last Updated on Thursday, 18 October 2012 08:42 Published on Thursday, 18 October 2012 08:27

I have received the following error on my Citrix Receiver when I tried to run the published application:

Error number 2320, Citrix Receiver Configuration Manager: No value could be found for (AllowHotkey) that satisfies all lockdown requirements. The lockdown requirements in force may be conflicting.

Citrix Receiver was normally working, so I can't tell what has caused this behaviour.

I have tried to shutdown Citrix Receiver on my client machine and shutdown all other active Receiver processes, but without luck.

To solve this error a small registry change needs to be done.

Open registry editor from the Run prompt (regedit.msc)

Navigate to the following key:

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Citrix\ICA Client\Engine\Lockdown Profiles\All Regions

In the right pane double click on the EnableLockdown key and modify value from 1 to 0

Close registry editor and try to start published application on Citrix.