Microsoft Office

Missing PDF Maker files message in Adobe Acrobat X

When you try to create a new PDF document using Adobe Acrobat Professional X you may receive the following message:

Missing PDFMaker files.
Do you want to run the installer in repair mode?

This error may appear when using Adobe Acrobat Professional X in conjunction with Microsoft Office 2010 x64, since the PDFMaker macro for Adobe Acrobat X works only with x86 MS Office applications.

Also, when using Microsoft Office 2010 x64 (64-bit) with Acrobat X the PDFMaker ribbon doesn't appear.

At this time, Adobe is not offering a PDFMaker add-in for the 64-bit version of Microsoft Office 2010. To use the PDFMaker add-in, run the 32-bit version of Office 2010.


Open the .docx or any other file using Microsoft Office and then choose to save as .pdf document or choose to print to the Adobe PDF Printer to create PDF files using Acrobat X.

Update June 2011

Another solution has been posted on Adobe forums (thanks to DWD on this)

Open Office Application (i.e. Word, Excel) 
Click the Office Icon in upper left corner 
Click the "Word Options" button bottom right 
Select Add-ins from the left column 
(I scrolled through the box and noticed that for some reason the PDFMaker Com Office Add-in was disabled) 
I went to the Manage drop down box at the bottom and selected "Disabled Items" and hit Go 
Enabled the PDFMaker Add-in 
Restart application

Comments are welcome!



No name
0 #27 No name 2014-03-23 18:57
Great! This really helped me
0 #26 http:// 2014-03-20 07:26
Oh my goodness! Awesome article dude! Thanks,
However I am going through troubles with your RSS.
I don't know why I am unable to subscribe to it.
Is there anybody getting identical RSS issues? Anybody who knows the
answer can you kindly respond? Thanks!!
0 #25 Dragos 2014-03-03 12:06
Thank you very much. I wouldn't solve it without your advice. It worked very well in my windows 2007, exactly as you describe.
0 #24 Ryan 2013-10-02 19:52
Oh... update 10.1.8 totally fixes the entire problem!
+1 #23 Ryan 2013-10-02 19:25
Interesting.. on one PC I am running the x64 version of Office 2010 - v14.0.6123.5001 and I totally have all the Acrobat toolbars and never receive this message (although it is as per this article not supported). On a few other PCs however, 64bit Office 2010 v 14.0.6106.5005 I hve this issue (no Acrobat toolbars, shell integrated "Create PDF" functions do not work...(have to open in the Office app and print to PDF)
+1 #22 ushantha 2013-06-29 03:09
Thank you very much bro. you saved my time.
+1 #21 B40years 2013-03-25 22:13
I have been stuck all afternoon on this problem!!!!! Hours down the drain in middle of tax season. This blog just saved me!!!!! THANK YOU!!!!!
0 #20 Roy 2013-03-25 15:43
What if I am running windows 7 32 bit and office 2010 32 bit and I am getting this exact error message???????
rick mccoy
-1 #19 rick mccoy 2012-11-08 07:29
I re-installed word 2003 again with defaults

maybe the add in feature is a good thing to check, but using the defaults is less of a headache!
+1 #18 Zee 2012-10-31 17:15
Thanks a lot. i couldn't figure it out and this worked for me.


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