One of our users called today with the following problem.

When our user tried to save the file (in this case the file was opened with Microsoft Excel) by clicking on the drop-down arrow in Windows Explorer prompt window the following message appeared:

Since our users have many drives mapped, I've found out that some of those drives have 'disconnected' status. With double click I could open some of the drives, but I was unable to open one of those mapped drives, because the server was no more in use.

I had to disconnect that drive and the problem was solved.

So, if you have the similar issue, please check status of your mapped drives.

If you still have issues, please leave your comment below and I will try to help.

I've recently had to install Windows XP on one laptop.

When I tried to run a Windows XP setup I got a blue screen. After some research I've discovered that I should use S-ATA compatibility mode to avoid this issue.

AHCI mode has better disk performance over compatibility mode, but if you don't have the proper drivers, this is the only way to fix this.

If you have issues about PDF thumbnails not showing in Windows Explorer XP, here's what to do.

This usually is related to Acrobat Update.

Some users asked me how to remove the requirement for users to press Ctrl+Alt+Delete on the logon screen if this setting is greyed out.

When you try to clear the 'Require users to press Ctrl+Alt+Delete' checkbox in the Advanced tab of User Accounts window, you're unable to because this setting is greyed out as seen in the picture below.