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FTC warns several Tech companies about warranty violations

<p>The U&period;S&period; Federal Trade Commission &lpar;FTC&rpar; announced on Wednesday that it has warned several tech companies about their warranty and repair policies that may be violating federal law&period; Specifically&comma; the FTC sent letters to ASRock&comma; Gigabyte&comma; and Zotac&comma; suggesting they might be breaching the Magnuson-Moss Warranty Act&comma; which governs consumer warranties&period; These companies have 30 days to review and update their policies&period;<&sol;p>&NewLine;<p><img class&equals;"alignnone size-full wp-image-5481" src&equals;"https&colon;&sol;&sol;www&period;wincert&period;net&sol;wp-content&sol;uploads&sol;2024&sol;07&sol;warranty-6654660&lowbar;640&period;png" alt&equals;"" width&equals;"640" height&equals;"320" &sol;><&sol;p>&NewLine;<p>The FTC highlighted that these companies cannot use stickers that warn customers against opening or repairing their laptops&comma; nor can they imply that repairs must be done by authorized service centers only&period; For instance&comma; in its letter to Gigabyte&comma; the FTC expressed concern over a warranty statement that voids the warranty if the product&&num;8217&semi;s manufacturing sticker is removed or damaged&period;<&sol;p>&NewLine;<p>ASRock&&num;8217&semi;s warranty policy was also scrutinized&period; The FTC&&num;8217&semi;s letter pointed out that ASRock’s warranty would be void if the product was modified&comma; damaged&comma; or tampered with&comma; such as opening the case or installing&sol;removing parts&period;<&sol;p>&NewLine;<p>The FTC warned that denying warranty coverage based on these policies could lead to legal action&period; It&&num;8217&semi;s worth mentioning that Asus&comma; who where previously criticized for its warranty practices&comma; was not mentioned this time&period;<&sol;p>&NewLine;

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