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Good day I have this problem after an automatic update to Windows 10 1803 - on 22nd May “C:…systemprofileDesktop is not available” and an empty desktop Now I cannot get into my laptop at all. Problem is on Toshiba Satellite L75D A7283 AMD A4 quad core Reading various forums it seems that I need to download Windows 10 (possibly 1709) and try to install it Currently using to post this question an old working Vista laptop with an external hard disk. I have down loaded on to this old pc, Windows ISO downloader via your site but do not know what to do next. I am not sure that Windows 10 has downloaded or simply the exe file Am I heading in the right direction and if so can you tell me how to get the Windows 10 onto the hard disk ? Thank you Mrq