zoom38 Posted January 3, 2023 Share Posted January 3, 2023 Good evening, I see this forum doesn't have much activity but i'm hoping someone will see this and have a solution to my problem. I'm retiring my Win7 machine and slowly moving/installing my software on a new Win10 machine. My issue is that my Office setup disk will not work. I click on setup (as administrator), Windows asks if I want to make changes to my system and after I click allow, nothing happens. I've opened up task manager but the setup file isn't running. I've tried disabling Windows Defender, Antivirus and Firewall but no success. I've scoured the net and it seems that my issue is somewhat unique, at least I couldn't find someone with the same problem. At first I thought there was an issue with my install disk so I downloaded a setup file, same issue so its not my original disk. I believe Win10 is preventing it but I can't figure how or why. Any solutions out there? thx in advance Jack Quote Link to comment Share on other sites More sharing options...
NIM Posted January 3, 2023 Share Posted January 3, 2023 Can you please check the log in the Event Viewer? You should see something in the log. Quote Link to comment Share on other sites More sharing options...
zoom38 Posted January 3, 2023 Author Share Posted January 3, 2023 Thanks for the reply, Can you be more specific? I'm a beginner. Looking in the event viewer, in the Windows Logs/Application section, there are several errors and some warnings. One error "MsiInstaller" states "Product:Microsoft Office Shared 64-bit MUI(English) 2007 -- Error 1713. Setup cannot install one of the required products for Microsoft Office Shared 64 -bit MUI(English) 2007." The eventID is 11713. None of the other Warnings and Errors seem to been involved with Office 2007. Quote Link to comment Share on other sites More sharing options...
mooms Posted January 3, 2023 Share Posted January 3, 2023 https://support.microsoft.com/en-us/office/which-versions-of-office-work-with-windows-10-0fc85c97-da69-466e-b2b4-54f7d7275705 Office 2007 is not supported on Windows 10, at least not officially. Quote Link to comment Share on other sites More sharing options...
zoom38 Posted January 3, 2023 Author Share Posted January 3, 2023 Thats a shame, Thank you . Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.