<p>Administrators are now encountering a new issue with the updated Outlook app. Users currently using the classic version of Outlook on their computers are being offered the option to switch to the &#8220;Try the new Outlook&#8221; button. Clicking this button initiates the download of the new Outlook version.</p>
<p>For some users, the download and installation process works smoothly. However, others face an issue where the process gets stuck indefinitely with the following message:</p>
<p><strong>We&#8217;re downloading the new Outlook</strong><br />
<strong>Downloading the new Outlook</strong></p>
<p><img class="alignnone wp-image-5606" src="https://www.wincert.net/wp-content/uploads/2024/12/downloading-the-new-outlook.png" alt="" width="376" height="147" /></p>
<p>The only reliable solution I&#8217;ve discovered for this issue is as follows:</p>
<p>Download the <strong>Setup.exe</strong> of the new version of Outlook from the following link: <a href="https://go.microsoft.com/fwlink/?linkid=2207851" target="_blank" rel="noopener">https://go.microsoft.com/fwlink/?linkid=2207851</a></p>
<p>Copy the Setup.exe file to the C:\temp folder (you can choose a different location, but ensure you update the path accordingly in the next step).</p>
<p>Open PowerShell with administrative privileges and execute the following commands:</p>
<p><strong>cd\</strong><br />
<strong>cd temp</strong><br />
<strong>.\Setup.exe &#8211;provision true &#8211;quiet &#8211;start-</strong></p>
<p>After a few minutes, the new Outlook version should install successfully. It will appear in the Start Menu under the name Outlook (new).</p>
<p><img class="alignnone wp-image-5609" src="https://www.wincert.net/wp-content/uploads/2024/12/new-outlook.png" alt="" width="486" height="189" /></p>
<p>I hope this helps! Feedback and comments are welcome.</p>

Downloading the new Outlook runs indefinitely
