<p><a href="https://www.wincert.net/wp-content/uploads/2015/07/outlookweb.png"><img class="alignnone size-full wp-image-1540" src="https://www.wincert.net/wp-content/uploads/2015/07/outlookweb.png" alt="outlook web" width="800" height="440" /></a></p>
<p>My Outlook.com experience is becoming very frustrating lately.</p>
<p>I am using Outlook.com web mail because it is connected to my Microsoft passport for access to MCP member site and also I am using it on my Windows OS.</p>
<p>Outlook.com lately takes 5-10 seconds to open an e-mail or it doesn&#8217;t open it at all. Sometimes it works fast, but usually it is very slow.</p>
<p>For instance I&#8217;ll be able to browse latest inbox messages fast, but then if I try to open some other folder like &#8220;Sent&#8221;, or any other folder that I have created it will take 10 seconds or more to open it.</p>
<p>Here are some of the issues I am experiencing:</p>
<p>&#8211; When trying to browse through any of my e-mails that reside in my Inbox or Sent folders I receive a delay with animated dots.</p>
<p><a href="https://www.wincert.net/wp-content/uploads/2015/07/outlook5.png"><img class="alignnone size-full wp-image-1533" src="https://www.wincert.net/wp-content/uploads/2015/07/outlook5.png" alt="outlook webmail" width="1015" height="54" /></a></p>
<p>This can take 10-20 seconds before the following message appears:</p>
<p> ;</p>
<p><a href="https://www.wincert.net/wp-content/uploads/2015/07/outlook2.png"><img class="alignnone size-full wp-image-1536" src="https://www.wincert.net/wp-content/uploads/2015/07/outlook2.png" alt="outlook webmail" width="1259" height="100" /></a></p>
<p>Also if I try to access older messages I usually won&#8217;t be able to open those as I receive the following error message:</p>
<p><a href="https://www.wincert.net/wp-content/uploads/2015/07/outlook6.png"><img class="alignnone size-full wp-image-1537" src="https://www.wincert.net/wp-content/uploads/2015/07/outlook6.png" alt="outlook webmail" width="875" height="103" /></a></p>
<p>One other thing that&#8217;s not working properly. When I select the &#8220;Sent&#8221; box and use page navigation and got to the last page I tried to go one page back, but unfortunatelly that&#8217;s not working at all. You just can&#8217;t use that page navigation to go back..</p>
<p><a href="https://www.wincert.net/wp-content/uploads/2015/07/outlook_navi.png"><img class="alignnone size-full wp-image-1546" src="https://www.wincert.net/wp-content/uploads/2015/07/outlook_navi.png" alt="outlook page navigation" width="520" height="64" /></a></p>
<p>I am using Google Chrome for my web browsing, but I have tried to use Outlook.com with Internet Explorer 11 on Windows 8.1 without luck. Same issues..</p>
<p>Just for the info, I do not have infected machine and I do not have a slow Internet connection. I am having the same Outlook.com webmail issues on my PC, my work PC and on my laptop.</p>
<p>On the other hand Gmail or any other webmail service works very fast on any of my machines that I am using.</p>
<p>I have found various web sources where users reported this issues that were never solved and this issues started couple of years ago&#8230;</p>
<p><a href="http://answers.microsoft.com/en-us/outlook_com/forum/oemail-osend/why-is-outlookcom-so-slow/3f024e26-497b-4fb8-bf8b-4a0668abdcb2" target="_blank">Link 1</a> <a href="http://www.wilderssecurity.com/threads/outlook-com-very-slow-and-irresponsive.375261/" target="_blank">Link 2</a> <a href="http://forums.mozillazine.org/viewtopic.php?f=38&;t=2526587" target="_blank">Link 3</a> <a href="http://bragnews.com/technology/microsoft/hotmail-outlook-com-slow-performance-chrome-browser/" target="_blank">Link 4</a> <a href="http://www.quora.com/Why-is-Outlook-com-so-slow" target="_blank">Link 5</a> <a href="http://www.pcadvisor.co.uk/forum/helproom-1/microsoft-outlook-running-slow-or-not-connecting-4225677/" target="_blank">Link 6</a></p>
<p>Here&#8217;s one of the Microsoft answers:</p>
<div style="padding-left: 30px;"><span style="color: #0072c6;"><a href="http://answers.microsoft.com/en-us/windowslive/forum/hotmail-email/im-experiecing-latency-issues-and-receiving-error/27a7fc5f-6141-4302-99b4-19c075d4b94d#_self">Latency issues and receiving error messages in Outlook.com &#8220;Sorry, there seems to be a problem with Hotmail right now&#8221;, &#8220;dub002.mail.live.com is down&#8221; or “The Service is Unavailable”</a></span></div>
<div style="padding-left: 30px;"><span style="color: #9b4f96;"><br />
</span></p>
<p style="padding-left: 30px;">Please be informed that<b> </b>this issue should be fixed by now. Your server cluster has previously undergone on maintenance and we apologize for the lengthy interruption in the service.</p>
</div>
<p>I&#8217;d say your server cluster never finished maintenance&#8230;</p>
<p>Microsoft staff also gives answers like &#8220;please update your browser&#8221; or &#8220;patch your system&#8221; etc.. I know that!!!!</p>
<p>I am using Windows 8.1 with every single update installed, I am also using Internet Explorer 11 with the latest update installed. This is not an issue on my side, it is an issue on your mail cluster that works terribly slow.</p>
<p>So please Microsoft, provide better e-mail service as we don&#8217;t care about stupid animations that you are using on Outlook. com. Make it fast and usable, keep it simple and stupid. Ask Google how they do it..</p>
<p>Dear reader, if you came here looking for a solution, I do apologize but I can&#8217;t help you.</p>
<p>Share your thoughts by leaving your comments below.</p>