<p><a href="http://wincert.net/wp-content/uploads/2015/01/windows-7.jpg"><img class="alignnone size-full wp-image-546" src="http://wincert.net/wp-content/uploads/2015/01/windows-7.jpg" alt="Windows 7 Box,install,printers,set network location,graphic card memory, aero peek,screensaver,synch,windows live,movie maker,remote desktop,destination path,driver signing,thinkvantage,printers" width="720" height="340" /></a></p>
<p>I had a lot of headaches with my Lenovo&#8217;s T500 fingerprint reader sensor. Sensor was working normally when I&#8217;ve installed Windows 7 for the first time, but after some time it stopped working.</p>
<p>Login screen was showing a fingerprint image with the message: &#8216;Please wait&#8217;</p>
<p>When I tried to run Lenovo fingerprint software, I received the following message:</p>
<p><b>Cannot communicate with sensor. Please confirm the sensor is ready.</b></p>
<p>The reason for this is that Fingerprint sensor driver was automatically downloaded and installed from Windows Update site.<!--more--></p>
<p>Driver info: <span style="color: #003366;">AuthenTec Inc. AES2810</span> &#8211; Driver version:<span style="color: #003366;"> 2.0.0.18</span> &#8211; Date: <span style="color: #003366;">24.11.2009</span></p>
<p>This driver version WILL work with <span style="color: #003366;">AuthenTec TrueSuite</span> which should be also automatically downloaded and installed.</p>
<p><span style="color: #008000;">Solution 1</span></p>
<p>To resolve this uninstall <span style="color: #003366;">Lenovo Fingerprint Software v3.3.0.58</span> from Control Panel and restart your computer.</p>
<p>Navigate to: <span style="color: #003366;">Control Panel | User Accounts and Family Safety | User Accounts | Manage your fingerprint data</span></p>
<p>Enroll your fingerprints and close the application. Restart or logoff and you should be able to login using fingerprint reader.</p>
<p><span style="color: #008000;">Solution 2</span></p>
<p>If you would still like to use Lenovo Fingerprint software, please do the following:</p>
<p>Go to <span style="color: #003366;">Control Panel | Uninstall Programs</span> and remove the <span style="color: #003366;">Lenovo Fingerprint software</span> if you still have it installed.</p>
<p>Remove the <span style="color: #003366;">AuthenTec TrueSuite</span> application.</p>
<p>Open Device Manager, expand Biometric Devices and right click on the <span style="color: #003366;">AuthenTec Inc. AES2810</span> device and select &#8216;Uninstall&#8217;. Please make sure to check the <span style="color: #003366;">&#8216;Delete the driver software for this device&#8217;</span> checkbox.</p>
<p>Hit Win ORB and type &#8216;<span style="color: #003366;">Device Installation Settings</span>&#8216; and click OK.</p>
<p>Choose &#8216;<span style="color: #003366;">No, let me choose what to do</span>&#8216; radio button along with the &#8216;<span style="color: #003366;">Never install driver software from Windows Update</span>&#8216; radio button.</p>
<p>Restart your machine</p>
<p>Install Lenovo Fingerprint software and now the fingerprint sensor should be working again.</p>
<p>Comments are welcome.</p>