Site icon WinCert

Printer installation failed. Error 0x00000490

Windows Server,access,permission,ipsec fails,printers offline,printer installation,trusted sites,item,installation file missing,user profiles,terminal services,dhcp superscope,client certificates,server storage,terminal server failed,ci files,volume license, DNS Servers, scheduled tasks

I had a strange error today when I tried to install a new Ricoh Multi-Functional printer on Windows 2008 R2 Server x64.

Printer was installed by selecting the

Add a TCP/IP or Web Services Printer by IP address or hostname radio button

Type of device: Autodetect

With this setup I have received the following error message:

Printer installation failed. Operation could not be completed (error 0x00000490)

The problem was located in the wrong Model type in the last page of Network Printer Installation Wizard since I was not asked to provide drivers for this printer.

I have solved this by selecting theĀ Add a TCP/IP or Web Services Printer by IP address or hostname radio button

Type of device: TCP/IP

Now I was able to add drivers for this device and everything went well although using Type of device: Autodetect option usually works well, especially with HP printers.

Exit mobile version