<p>Just when I thought that my Windows Update troubles are behind me another issue with a different code appeared.</p>
<p>This time Windows Update error code <strong>80092004</strong> appeared when I have tried to install 2 patches from August 2019 <strong>KB4512506</strong> and <strong>KB4512486</strong>.</p>
<p><img class="alignnone wp-image-3299 size-full" title="error code 80092004" src="https://www.wincert.net/wp-content/uploads/2019/09/windows-upate-error-80092004_2.jpg" alt="" width="575" height="176" /></p>
<p><img class="alignnone wp-image-3298 size-full" title="error code 80092004" src="https://www.wincert.net/wp-content/uploads/2019/09/windows-upate-error-80092004.jpg" alt="" width="865" height="96" /></p>
<p>None of the usual tasks for troubleshooting Windows Update issues worked so I had to dig further in order to solve this problem. Upon further investigation, I have discovered that Microsoft changed the signing of update packages for Windows 7 SP1 and Windows Server 2008/R2. Error code 80092004 indicates that Windows Update is checking for the SHA-1 package signature, but can&#8217;t find one.</p>
<p>According to <a href="https://support.microsoft.com/en-us/help/4472027/2019-sha-2-code-signing-support-requirement-for-windows-and-wsus" target="_blank" rel="noopener noreferrer">this document</a> as of March 12, 2019, Microsoft has implemented the requirement for Windows and WSUS to include the SHA-2 updates required for Windows 7 SP1 Windows Server 2008 SP2 and Windows Server R2 SP1.</p>
<p>So, in order to fix this issue, I had to manually install both of the following updates in order to be able to continue installing updates from WSUS / Windows Update.</p>
<ul>
<li>Update <a href="https://support.microsoft.com/en-us/help/4474419/sha-2-code-signing-support-update" target="_blank" rel="noopener noreferrer">KB4474419</a> (This update introduces SHA-2 code sign support for Windows 7 SP1, Windows Server 2008 R2 SP1, and Windows Server 2008 SP2)</li>
<li>Update <a href="https://support.microsoft.com/en-us/help/4490628/servicing-stack-update-for-windows-7-sp1-and-windows-server-2008-r2" target="_blank" rel="noopener noreferrer">KB4490628 </a> (Addresses an issue in the servicing stack when you install an update that has been signed by using only the SHA-2 hash algorithm)</li>
</ul>
<p>I have also noticed that for some reason on several servers these updates failed to install through WSUS and that was the main culprit of this error code.</p>
<p><img class="alignnone wp-image-3300 size-full" title="error code 80092004" src="https://www.wincert.net/wp-content/uploads/2019/09/80092004_1.jpg" alt="" width="772" height="19" /></p>
<p>Once I have installed the above patches, my problem was finally solved!</p>
<p><img class="alignnone size-full wp-image-3302" src="https://www.wincert.net/wp-content/uploads/2019/09/wsus-message.jpg" alt="" width="570" height="164" /></p>
<p>It&#8217;s also worth saying that some of the users reported that removing Symantec Antivirus from the system fixed the issue after which they were able to install WSUS and Windows Updates.</p>
<p>Hopefully, this article will save a lot of headaches for many of our readers.</p>

Windows Update error code 80092004 on Windows Server 2008
