Event Viewer says this: General: Faulting application wmplayer.exe, version 11.0.6000.6324, time stamp 0x4549b52a, faulting module kernel32.dll, version 6.0.6000.16386, time stamp 0x4549bd80, exception code 0xc0000005, fault offset 0x000494c4, process id 0x1464, application start time 0x01c7b66ea2411401. Details: wmplayer.exe 11.0.6000.6324 4549b52a kernel32.dll 6.0.6000.16386 4549bd80 c0000005 000494c4 1464 01c7b66ea2411401