thank you N1K .... what is the bb code and what tags are you refering to... helps to learn what i did wrong. whoops i clicked on the bb code help and know what you are refering to... i didn't type that in i just clicked on the buttons at the top... perhaps i should have typed it first, highlighted the whole thing and then clicked the buttons... my bad... thank you I did what you said N1K and I got this message "This computer is running Windows Vista Home Premium. This snapin may not be used with this version of Windows. To manage user accounts for this computer, use the User Accounts tool in the Control Panel." all this cus i couldn't access a page on a site... tayled