Account_123 Posted November 28, 2023 Share Posted November 28, 2023 HP ProBook 4740s Windows 10 When I installed graphic driver from: AMD website, Windows update, Device Manager, and many driver updater tools like IObit Driver Booster ... a black screen appears for too long time (with sound) and never ends and PC freeze until pressing power button, and after restarting Windows fail to boot. I installed AMD Auto-Detect and Install Tool but that ended with error 182. Sometimes, after updating the graphic driver, Windows starts but this error code 31 appears. Please help. Quote Link to comment Share on other sites More sharing options...
NIM Posted November 30, 2023 Share Posted November 30, 2023 I would perform a clean Windows installation and see how it will work then. In case of the same error, the graphic card hardware could be the culprit. Br, Nik Quote Link to comment Share on other sites More sharing options...
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