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From the FAQ...

Q: I'm experiencing one of the following symptoms:

  • After selecting a software version, everything grays out and freezes.
  • I'm receiving the popup message "ERROR. Please check your internet connection."
  • I'm receiving an error message in the status bar.

A: This is your local connection issue, and can have a number of root causes:

  • You have modified your HOSTS file. Please remove the following two lines. aa.online-metrix.net c.bing.com
  • You have installed software that prevents scripts from modifying secure websites, such as certain adblockers, firewalls, privacy tools or similar security related software.
  • You have disabled TLS 1.2 in your internet settings. You can enable it again in the control panel in the Internet Options category.
  • In rare cases, starting the tool as administrator can resolve the issue.
  • In rare cases, installing the latest Windows updates, or updating Internet Explorer or the .NET framework to the latest version can resolve the issue.
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  • 2 weeks later...
10 hours ago, Sina Mahdavi said:


I can't download too:

With real IPs, VPNs, sign-in with Microsoft account, but nothing works!

error.tif 85.48 kB · 4 downloads

Blocked by Microsoft for downloading too much. This is usually lifted after 24 hours.

9 hours ago, Sina Mahdavi said:

Edit: Win 10 Dell versions works (Win 7 & 8.1 too), but please add versions info to the builds, all build have same names!

Most builds are identical. There are only 4 or 5 different ones for all Dell models.

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49 minutes ago, Sina Mahdavi said:

It still gets the same error of yesterday! I'm sorry to saying this, but your program is very buggy!

Just give it a complete rest of 24 hours. It's not my fault that MS has blocked you.

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I've never been able to replicate that freezing bug, but every time I got feedback from users about the root cause, it was some third party "security" software that has made some changes to the system.

There are two download links because Microsoft provides both of them. Should MS remove one of them in the future, then there's still the second one as a backup. That's why I'm including both.

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