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C:…systemprofileDesktop is not available after Win 10 1803 update


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Good day
I have this problem after an automatic update to Windows 10 1803 - on 22nd May
“C:…systemprofileDesktop is not available” and an empty desktop 
Now I cannot get into my laptop at all.
Problem is on Toshiba Satellite L75D A7283 AMD A4 quad core
Reading various forums it seems that I need to download Windows 10 (possibly 1709) and try to install it
Currently using to post this question an old working Vista laptop with an external hard disk.
I have down loaded on to this old pc, Windows ISO downloader via your site but do not know what to do next. I am not sure that Windows 10 has downloaded or simply the exe file

Am I heading in the right direction and if so can you tell me how to get the Windows 10 onto the hard disk ?
Thank you  Mrq



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Hi MrQ,

The ISO downloader doesn't work on Windows Vista.

If you have access to a Win 7/8/10 computer, you can download the ISO file there.

The easiest way to proceed afterward is to copy the file onto a USB drive with Rufus: https://rufus.akeo.ie/

On your laptop, plug in the USB drive, choose to boot from USB, and follow the instructions on the screen.

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