MrQ Posted May 23, 2018 Share Posted May 23, 2018 Good day I have this problem after an automatic update to Windows 10 1803 - on 22nd May “C:…systemprofileDesktop is not available” and an empty desktop Now I cannot get into my laptop at all. Problem is on Toshiba Satellite L75D A7283 AMD A4 quad core Reading various forums it seems that I need to download Windows 10 (possibly 1709) and try to install it Currently using to post this question an old working Vista laptop with an external hard disk. I have down loaded on to this old pc, Windows ISO downloader via your site but do not know what to do next. I am not sure that Windows 10 has downloaded or simply the exe file Am I heading in the right direction and if so can you tell me how to get the Windows 10 onto the hard disk ? Thank you Mrq Quote Link to comment Share on other sites More sharing options...
Jan Krohn Posted May 25, 2018 Share Posted May 25, 2018 Hi MrQ, The ISO downloader doesn't work on Windows Vista. If you have access to a Win 7/8/10 computer, you can download the ISO file there. The easiest way to proceed afterward is to copy the file onto a USB drive with Rufus: https://rufus.akeo.ie/ On your laptop, plug in the USB drive, choose to boot from USB, and follow the instructions on the screen. Quote Link to comment Share on other sites More sharing options...
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