Jan Krohn

The downloads API is currently unavailable for any Win 7, Office 2010 and Office 2007 downloads. Both on the MS website and in the download tool, requesting any of these files produces a 715-123130 error (the same error you get when your IP is banned from downloading).

I can't fix the downloader. We have to wait for MS to fix the API. Then the downloader will also resume working.

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I'll move your post to the Win 7 forum. Maybe someone there has an idea.

Correct! Everything is prepared for October 17 :-D
Error message 715-123130 occurs when your IP address or Microsoft account gets banned for downloading too many files. Just wait 24 hours, and the ban gets lifted automatically. Also, logging in with an education accound (and probably with a business account as well) lifts the ban instantly.

Amazon, eBay...

Have a look at this thread: 
For the time being, use this one: https://software-download.microsoft.com/pr/Win7_Ult_SP1_Portuguese_COEM_x64.iso?t=bb0f2623-89bd-4739-9ee0-334db67a80b0&e=1507984188&h=72c31bb2d79bab03effc24f43788ec54 (link will expire in 24 hours).

Version 5.21 (20 September 2017): Improved error handling; removed Windows 10 OEM/COEM.

When you get the popup to check your internet connection, that means the download tool has no internet connection. This is an issue on your local system. There's not much I can do beyond giving the suggestions in the FAQ that you've already tried.

Windows 7 Pro is back in all languages! No need to download a new version. This has been fixed through server update.

Hi,
Have you gone through each item in the following FAQ yet?
Q: I'm experiencing one of the following symptoms:
After selecting a software version, everything grays out and freezes. You receive the message "ERROR. Please check your internet connection." (When the message appears in the status bar, the tool can't connect to HeiDoc.net to update the download lists, but will generally work. When the message comes up in a popup, then the tool can't connect to microsoft.com and won't work.) You receive the message "GetHostEntry failed!" (This is a warning message when the tool is unable to detect whether your HOSTS file has been modified or not.) A: This is your local connection issue, and can have a number of root causes:
You have modified your HOSTS file. Please remove the following two lines.
0.0.0.0 aa.online-metrix.net
0.0.0.0 c.bing.com You have installed software that prevents scripts from modifying secure websites, such as certain adblockers, firewalls or similar security related software. You have disabled TLS 1.2 in your internet settings. You can enable it again in the control panel in the Internet Options category. In rare cases, starting the tool as administrator can resolve the issue. In rare cases, installing the latest Windows updates, or updating Internet Explorer or the .NET framework to the latest version can resolve the issue.

I'd be happy to investigate if you're absolutely certain that you have already eliminated every item in the FAQ as the root cause.

The Windows Firewall is definitely no issue. I've not tested the tool with Panda Antivirus, but I've never heard that any anti virus has blocked its functions.
Please do the following:
Double check that all Windows Updates have been applied. Double check that you have the latest IE (version 11) and .NET framework (version 4.6.2) installed. Double check that TLS 1.2 is enabled in internet settings. Generally the downloader works on Win 7. I've tested it within a VM on a Win 7 vanilla installation multiple times.

.NET 4.7 should be fine as it is downward compatible. The downloader has been compiled on version 4.6.2 since many users haven't updated to 4.7 yet.
Let's make sure you have the correct security protocols enabled then.
In the registry editor, go to the following paths to add or edit a value in both of them:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings
The registry entry to enable/disable security protocols is called SecureProtocols.
If it's there, make sure it's correct. If it's not there, set it up as a DWORD. The correct value is 0xA80, which disables all SSL versions and enables TLS 1.0, 1.1 and 1.2.

The old version will not help you. The downloader's call to microsoft.com is blocked for unknown reasons.
You could install a web debugger such as fiddler: http://www.telerik.com/fiddler
If you run Fiddler while working with the download tool, it will capture all http(s) calls and their responses. So this should provide us with some error message with details on why the downloader can't connect to microsoft.com.

.net 4.6.2 is sufficient. If you have that, upgrading to 4.7 is not necessary.
I suspect that Fiddler will provide some helpful messages.

I've attached an image on which you can see a successful call to MS (http response 200, and if you click on "web view", you can actually see parts of the Microsoft site.) With an unsuccessful call, I'd expect to see an error either in the response headers, or in the web view.

That's something I've never seen before.
You guys have convinced me that I need to do some more debugging on Windows 7.
In about a month's time I will get my most powerful computer back that can run a Win 7 VM smoothly.
Until then, I suggest running the tool on Win 8.x or 10, or to post any interesting error messages that can be found through fiddler here in this thread.

@Iago Bruno Gurgel You can click the "Confirmar" button to proceed to the language selection.

Win 7 Pro is available in all languages again. Only Win 7 Ultimate is still missing now (as well as Home Basic, which I'm not gonna bother about).

Thanks for your feedback. Win 7 Pro is currently not available in any other languages.
There's a key database running in the background, that unlocks the Win 7 downloads for any users who request them on demand. That database still lacks Win 7 Pro keys for other languages such as English and Spanish. I'm working on acquiring a key that can unlock all available languages at once, so hopefully the issue will be solved soon.
In the mean time, I suggest downloading Win 7 Home, and applying the ei.cfg removal utility to the file, to create a universal installation disk.

Please report any bugs and feature requests here in this forum, and ask any questions you might have. Please also check the FAQ before posting. You can write in German or English.

Version 5.09 (28 July 2017): Added October 2017 FAL Developer Recovery for Xbox One; replaced link to FAQ with link to this forum.

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