Hyperlinks not working in Outlook 2007

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1 Response

  1. cluberti says:

    Sounds like a problem with the default hyperlink handler – and likely something that’s getting stepped on in the registry (probably the .lnk or lnkfile handler in HKCR) either during logoff or logon. Reinstalling or deleting profiles seems like lighting a candle with a flamethrower – yeah it works, but it’s not necessarily the best way to light the candle. It would make more sense to get a procmon of Outlook failing to open a link, and then see what it looks like (especially the registry lookups for .lnk and lnkfile) compared to a working machine.

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