WSUS fails – update could not be found

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When you try to install WSUS to a Windows Server 2008 by adding a WSUS role you might receive the following error message:

The update could not be found. Either the update is not applicable to this computer or the update no longer exists….

To solve this error please do the following:

Open registry editor (regedit.exe)

Find the following key:

HKLM\Software\Policies\Microsoft\Windows

Locate the WindowsUpdate key and delete it.

Restart the Windows Update service

Try to install WSUS again.

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9 Responses

  1. fail! says:

    Find the following key:
    HKLM\Software \Policies\Micro soft\Windows
    Then restart is that all for a fix?

  2. Nik says:

    LOL, yes, there is no point in just locating the key.
    Once you navigate to the path above please find the WindowsUpdate key and delete it.
    Restart the Windows Update service.
    Article up…

  3. awol says:

    I tried this without luck – then I stopped the Windows update service. ( not restart ) The installation is now downloading the update which is a lot further than it got before.

  4. moorken says:

    cool, works like a charm!

  5. mauricio says:

    It worked perfectly.

  6. Omi says:

    Worked for me!

  7. Nathan says:

    Do I delete the ENTIRE WindowsUpdate folder in the registry for this to work?

  8. Tejas Patel says:

    Wonderful!!!!Worked for me…Thanks

  9. JJ says:

    Installation of WSUS fails with the ‘update could not be found’ error

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