Initializing the root folders to display


One of our users reported root folders initialization issue.

When our user tried to save the file (in this case the file was opened with Microsoft Excel) by clicking on the drop-down arrow in Windows Explorer prompt window the following message appeared:

Initializing Folders

Initializing the root folders to display.

Since our users have many drives mapped, I’ve found out that some of those drives have ‘disconnected’ status. With double click I could open some of the drives, but I was unable to open one of those mapped drives, because the server was no more in use.

I had to disconnect that drive and the problem was solved.

So, if you have the similar issue, please check status of your mapped drives.

If you still have issues, please leave your comment below and I will try to help.

You may also like...

2 Responses

  1. DayJay says:

    This isn’t a solution, it’s just a workaround. Meaning you’ll have to follow these steps multiple times a day to get access to your networkdrives. I’m stuck on this problem for a few weeks now. The only thing people are offering is this workaround. ;(

    Kind of harsh if you have over 8 Networkmappings.


  2. mahmoud says:

    I have the same problem, using XP SP3 at my workplace. I have checked and removed all network drives that are no longer connecting, and STILL have the same problem. In my case, the work around did not work. Microsoft indeed has to fix this problem once and for all.

Leave a Reply

Your email address will not be published. Required fields are marked *

14 + 18 =

This site uses Akismet to reduce spam. Learn how your comment data is processed.