Error number 2320 No value could be found

Citrix Box

I have received the following error on my Citrix Receiver when I tried to run the published application:

Error number 2320, Citrix Receiver Configuration Manager: No value could be found for (AllowHotkey) that satisfies all lockdown requirements. The lockdown requirements in force may be conflicting.

Citrix Receiver was normally working, so I can’t tell what has caused this behaviour.

I have tried to shutdown Citrix Receiver on my client machine and shutdown all other active Receiver processes, but without luck.

To solve this error a small registry change needs to be done.

Open registry editor from the Run prompt (regedit.msc)

Navigate to the following key:

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Citrix\ICA Client\Engine\Lockdown Profiles\All Regions

In the right pane double click on the EnableLockdown key and modify value from 1 to 0

Close registry editor and try to start published application on Citrix.

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14 Responses

  1. Nat Acosta says:

    Many thanks!

  2. Dan says:

    Thanks so much. This solved my problem and got me the access I wanted.

  3. rp says:

    Hi It worked for me .thanks

  4. Darlene says:

    THANKS, SO MUCH. This fixed our problem!

  5. david says:

    Perfect thanks for this.

  6. Iftikhar says:

    Perfect ….thanks alot.

  7. CecFe says:

    woo hoo!! thank you so much..HOURS of time wasting via other remedies..when I just needs this simple modification! cheers

  8. Alex says:

    Спасибо! Thanks! Danke!

  9. D Mendez says:

    Thanks, it was helpful, just I found this in this path registry

    HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\ICA Client\Engine\Lockdown Profiles\All Regions

  10. Margarett says:

    Goodness gracious, this helped me resolve my citrix problem!! Thanks ever so much!!

  11. Youssef Maroc says:

    Thank you it works perfectely

  12. ChrisHigbee says:

    For those not rocking 64 bit systems, use the same path and select the citrix entry. change the lock key from 1 to zero, as instructed. It will now function.

  13. Manish Gera says:

    Thanks so much 🙂

  14. Loy Dsouza says:

    Thanks a lot for ur help .it helped me in resolving the issue for one of our users

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