Normal.dotm issue – This file is in use
One of my users reported issue with normal.dot template issue when closing Word 2010.
Each time user tries to close the document in MS Word 2010 he gets the following error message:
“This file is in use by another application or user. (C:\Users…..\Normal.dotm)”. Followed by a prompt to save a new template version of Normal.dotm.
To fix this here’s what you can do..
Add this key to your registry:
Delete the ‘normal’ files…
Next time you open and close Word application a new normal.dotm file should be automatically created.
Hello.thanks for putting the tips.I have this problem with2007.How can I solve it?I go this method that you have written for word2010 but in option it dosnt have wordmail…
please sent the Solut…
That worked. thanks a lot.
Hello. Is this tips working for Office 2013? I get the same error message also when working with WORD. Thanks!
Worked great, thanks for the tip!
Thanks, this worked
Didn’t work for me 🙁 Word 2013 still bringing up this message.
that worked. thank you so much.
Worked like a charm. Thank you!!